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Aux Code

What is the AUX Code? Agents at call centers use AUX codes, or Reason Codes, or Auxiliary Cods to track time they have declined to accept calls from the. Call centre agents need to log in the Automatic Call Distributor/Contact Centre Software in order access AUX Codes. The software will send calls according a defined Call routing …

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VOIP France

VOIP France If you’re looking for a voip provider in France, you’ve come to the right place. We’ve compiled a list of voip providers in France to help you make the best decision for your business. When it comes to voip providers, there are a few things to consider. First, you’ll want to make sure …

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VOIP Bandwidth

VOIP Bandwidth VOIP bandwidth requirements can be quite confusing. VOIP uses two types of bandwidth: data and voice. Data is the amount of information that can be transferred in a given period of time, while voice is the number of conversations that can take place in that same period of time. VOIP providers typically offer …

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Voicemail Translator

Voicemail Translator Voicemail translator is an app that allows you to quickly and easily translate voicemails into text. Simply record a voicemail in your native language, and the voicemail translator will transcribe it into text in the language of your choice. A voicemail translator is perfect for international travelers, business professionals, or anyone who needs …

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TCP vs UDP SIP

TCP vs UDP SIP Transmission Control Protocol (TCP) vs User Datagram Protocol (UDP) Systematic Investment Plan When it comes to investing in the stock market, there are two main approaches that investors use – technical analysis and fundamental analysis. Technical analysis is a method of making investment decisions by analyzing market data, such as price …

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SMS Server Cost

SMS Server Cost SMS servers are an important part of any business that relies on text messaging for communication. They can be used to send and receive messages, store messages, and even forward messages to other recipients. The cost of an SMS server will vary depending on the features and capabilities that it offers. There …

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SLA Contact Center

What is a Service-Level Agreement? A Service-Level Agreement, or SLA, is a contract between a service provider and a customer that outlines the terms of service. The agreement may include Service Level Objectives (SLOs), which define what the service provider will do to meet the customer’s needs, as well as Service Level Commitments (SLCs), which …

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SLA Call Center

SLA Call Center A Service-Level Agreement (SLA) is a contract between a service provider and a customer that specifies the level of service the customer can expect from the provider. The SLA may include such things as response times, uptime, and support availability. At Call Nation, we take our Service-Level Agreement very seriously. We have …

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